# How Genpact is building an autonomous enterprise

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From AI Vision to Enterprise Execution

How Genpact is using agents to drive real business value at scale.

Watch Now

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Hi there,

Many organizations talk about agentic AI, but very few are scaling it across the enterprise with real results. Genpact is one of them.

In this customer story, Genpact’s leadership shares how they’re transforming into an autonomous enterprise, deploying hundreds of AI agents today, with a clear path to thousands more embedded directly into core business workflows.

Instead of isolated pilots, Genpact focused on business-owned use cases in functions like HR, finance, and accounts payable, driving faster execution, stronger adoption, and tens of millions of dollars in financial impact.

This is a practical look at what it takes to move from AI experimentation to enterprise execution.

Key takeaways:

How Genpact treats AI agents as part of its workforce—not just tools

Why executive sponsorship and business ownership mattered

What embedding agents into real workflows looks like in practice

How agent-driven execution delivered measurable ROI

Watch customer story

Best,

The DataRobot Team

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