# The question that makes people defensive

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What’s happening at MasterClass — October 2026. Read people, communicate better, and become the best at your job. Featuring Robin Dreeke, The Human Edge, MasterClass Coach, Vanessa Van Edwards, and MasterClass Executive.

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“Why” makes people defensive

You misread people more than you’d guess—usually because they didn’t feel safe enough to tell you everything. “Why” is great for chasing a problem, but aimed at a person it lands like an accusation: They justify instead of open up. Your move: For one conversation, swap every why for what. “Why do you think that?” becomes “What makes you say that?” Watch what opens up.

Learn more tips like this →

Watch Now

Video: The most dangerous story isn’t what you’re being told. It’s what you tell yourself.

Read people like an FBI agent

Most people trust instinct over evidence—and get it wrong. Former FBI counterintelligence agent Robin Dreeke teaches the system he used to catch spies, so you can spot hidden agendas and incongruence before they cost you.

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New This Month

Matt Abrahams LIVE EVENT · OCTOBER 14

The Human Edge:

How to Persuade in the Age of Digital Communication

At this free live event, Matt Abrahams shares the communication skills you need now more than ever.

Register for free →

Your New Coach

MasterClass Coach app showing a call with next-steps guidance

Stop winging it. Become the best at your job.

MasterClass Coach joins you on every call, surfaces your blind spots, identifies your work patterns, and gives you world-class guidance so you keep getting better. No extra effort. Just a clearer picture of what’s holding you back and what to do about it.

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From Our Instructors

Vanessa Van Edwards book cover Transform how you show up in any situation

Vanessa Van Edwards offers a science-backed playbook for confident conversation: Break the ice, build instant rapport, and be the most memorable person in the room—no scripts, no fake charm.

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Go Further

MasterClass Executive

Accelerate your career in 16 weeks

Join the waitlist for MasterClass Executive and turn learning into career leverage. Access 10 subjects developed with the University of Chicago Booth School of Business, 10+ hands-on AI workshops, the world's best instructors, and a community of top leaders. Applications open October 20.

Join waitlist for the next cohort →

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