# "just adding AI" in CX isn't enough anymore

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## Email content

CX-Insights-Action_Email_AIC

Hi John,

Most AI gives you intelligence without control — and in CX, that's a liability.

Join us June 23 at 1 PM ET for a live webinar & demo to see why the next generation of CX AI requires predictive reasoning and deterministic logic working together.

You'll learn:

Why enterprise CX needs both predictive AI and coded guardrails

Where "just AI" breaks down: refunds, compliance, escalations

A live demo of coded procedures in Kustomer — no code required

Join Billy Bateman and Jillian Zatta from Kustomer.

👉 Sign up here

Tip: Register even if the timing doesn't work & watch later!

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Kustomer

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