# Set up your channels in Zendesk

Canonical: https://brew.new/browse/templates/email/pt1_k97qmgbj82rbwq9588pg57ks158e42a5

Brand: zendesk.com
Category: newsletter

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## Email content

Hi John,

Since you’re a few days into your Zendesk trial - I figure now would be a good time for us to discuss:

Which channels do you want to focus on? (email, messaging, phone, help center)

What are your goals? (solve customers issues faster, save agent time, automate workflows)

I’d be happy to help you explore support options and build a strategy—just reply or book time here.

Otherwise, if you prefer to try things out yourself - here are some steps you can take:

Messaging: Watch this 3-minute video tutorial and add messaging here

Help Center: Watch this 3-minute video tutorial to see how building a help center takes minutes, not days by using Knowledge Builder. Build your help center here.

Best,

Matheus

Matheus Vieira

Digital Sales Representative

Book a meeting

Watch a demo

Email

matheus.vieira@zendesk.com

Website

www.zendesk.com

LinkedIn

LinkedIn

Zendesk

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