# Approov Tour: Rejection Reasons

Canonical: https://brew.new/browse/templates/email/pt1_k97r3pe6qbw7s90pct259qw5hs8e4mx1

Brand: approov.io
Category: newsletter

![Preview of Approov Tour: Rejection Reasons](https://cdn.brew.new/email-preview-50a16a30f2416784-tracking_r57twhjreh9wj6rd5w89kv20n98dvvry-1789000730525.png)

## Email content

approov-logo-tag

View in browser

Your Daily Tour of Approov Product Features

Hi John

There are various ways that you can find out why a particular app instance was rejected by Approov. Firstly, you can see the aggregate of all the live failures in the metrics. Secondly, each Approov token contains a unique ARC code that provides information about the causes of failures without revealing this to the mobile app itself. It can only be decoded if you have access to the Approov account. If you wish though, rejection reasons can be enabled so that the cause for any rejection can be shown directly in the app.

Best Regards,

Approov Mobile Security

UK Headquarters

181 The Pleasance Edinburgh,Midlothian

EH8 9RU, United Kingdom

+44 131 655 1500

Approov Limited, Scotiabank House, 6 South Charlotte Street, Edinburgh, Midlothian EH2 4AW, United Kingdom, +44 0131 655 1500

Unsubscribe

Manage preferences

LinkedIn

X

[Open and remix this design](https://brew.new/browse/templates/email/pt1_k97r3pe6qbw7s90pct259qw5hs8e4mx1)

[Browse email designs](https://brew.new/browse/templates)