# Smarter Insights for Better Payments Performance

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July 28 Newsletter image

Building Better Payments

One Release at a Time

At TabaPay, we're committed to continuously improving the products our customers rely on every day. Whether we're expanding our payment capabilities, delivering deeper insights, or making everyday workflows more efficient, our goal is simple: help you move money with greater confidence and less complexity.

This month, we're excited to introduce new Portal capabilities that give your teams more visibility into payment performance and greater control over your data. We're also introducing a new AI-powered assistant on TabaPay's Developer Docsite, making it easier to get answers about products, APIs, response codes, reports, payment concepts, and other key documentation without ever leaving the page.

And we're just getting started—next month, we'll be sharing even more exciting updates.

Leadership Corner

How Rodney stays connected to the team

Great leadership starts with staying connected. In a recent LinkedIn post, TabaPay CEO Rodney Robinson shared why he chooses to work in the middle of the office rather than behind closed doors. As he sees it, such a public workspace encourages collaboration and keeps leadership aligned with employees. As TabaPay continues to grow, maintaining that connection remains a core part of how we build our culture.

Grow from your strengths

When companies achieve product-market fit, it can be tempting to chase the next big opportunity. Rodney Robinson recently shared why he believes the smarter path is often to build on what's already working—either by introducing new products to existing customers or bringing proven solutions to new markets. For growing companies, disciplined expansion reduces risk, builds on existing momentum, and creates a stronger foundation for long-term success.

👉 Follow Rodney Robinson, CEO and Co-Founder

TabaPay in the News

Front Lines Podcast: The customer problem that inspired TabaPay

What creates lasting competitive advantage? According to Rodney Robinson, it's not just software—it's the infrastructure, regulatory expertise, and banking relationships that take years to build. In a recent Frontlines podcast, Rodney shares why TabaPay has focused on building the foundation for reliable, scalable money movement.

Listen to the episode

Product Highlight

Portal: Report Builder & Insights Hub

Unlock more insights wtih your TabaPay Portal

Get even more value from your payment data with two powerful Portal features designed to help you analyze performance and make smarter decisions.

📊 Report Builder lets you create custom reports with an easy drag-and-drop interface. Filter and export raw transaction data, research the complete transaction lifecycle, and quickly access the information that's most important to your business.

📈 Insights Hub provides an at-a-glance view of your payment performance through interactive dashboards. Monitor key metrics like Approval Rate, Fraud Rate, Chargeback Rate, and Query API Performance to identify trends, improve transaction success, and optimize your payment strategy

Read more on our Blog

Network Updates

Card network rules and pricing are always evolving. Staying ahead helps keep your payment programs compliant and cost-optimized — visit our Bulletins Page for the latest network announcements, fee updates, and operational guidance.

Here are the latest changes:

New Mastercard Speciality Merchant Fees

Payments Fun Fact

Not every declined payment means "insufficient funds"

Card payments can be declined for dozens of reasons—not just a lack of funds. Expired cards, AVS (Address Verification) mismatches, issuer fraud rules, network issues, and incorrect card details can all lead to declines. Understanding the reason behind those declines is key to improving approval rates and optimizing payment performance.

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TabaPay, 450 Cambridge Ave, Palo Alto, CA 94306

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