# [Webinar Invite] CAPE Explained: Refunds, Common Issues & Next Steps…

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Flexport

Webinar

Webinar

CAPE EXPLAINED

Refunds, Common Issues & Next Steps for Importers

Wednesday, June 3 | 9:00 am PT / 12:00 pm ET

Save Your Spot

CBP launched Phase 1 of its CAPE program on April 20, 2026, giving importers a new path to consolidate refund requests for IEEPA duties through ACE. But with a phased rollout and evolving guidance, there’s a lot to keep track of and errors in submission can cost you.

In this webinar, the Flexport team will walk you through the refund cadence, highlight the most common errors we’re seeing in early submissions, and answer the questions we’re hearing most from customers. Flexport’s CAPE acceptance rate stands at 99%, compared to an industry average of 68% and we’ll show you exactly how to get it right.

Whether you have eligible entries in Phase 1 or are preparing for future phases, this session will help you understand the process and take the right steps.

Our Presenters

Brian Chapman

Senior Trade Advisory Associate,

Flexport

Calum Coulter

Senior Trade Advisory Associate,

Flexport

Webinar

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