# Where automation fits in leasing

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Buildium

Hi John,

The leasing process often comes down to deciding where automation makes sense versus where it’s better to stay hands-on.

A lot of it comes down to separating routine steps — like scheduling or first responses — from the points where judgment matters more, like reviewing an application that isn’t clear-cut or working through a lease decision.

Finding that balance can make things run more smoothly without creating unnecessary risk or missing the right applicants.

There’s a breakdown that walks through how that plays out from inquiry through move-in — you can take a look here.

If you’ve made any changes to how you handle that split, curious what’s worked in practice.

— Tony

Buildium

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