# Frontapp events and webinars flow: 6 emails

See every email Frontapp sends in its newsletter: 6 emails over 5 months. Remix the whole sequence onto your brand with Brew.

Canonical: https://brew.new/browse/flows/frontapp.com/events

- Brand: [Frontapp](https://frontapp.com)
- Type: Newsletter
- Category: Newsletter
- Length: 6 emails in 5 months

## Emails

### 1. Your team isn't slow. It's paying a tax you can't see.

First email · Newsletter

We surveyed 665 B2B customer ops leaders. The number at the center of everything might shock you.

[Read this email](https://brew.new/browse/templates/email/pt1_k97kacr3hww5cfmvv3sry2f7px8e4z9d.md)

### 2. 71% of B2B companies hit a significant AI problem in the last 3 months

7 days after email 1 · Newsletter

When AI runs on platforms that can't see the coordination work, it doesn't solve the problem. It scales it.

[Read this email](https://brew.new/browse/templates/email/pt1_k97yftkqjrb8xec8sv42kcq87x8e4xnm.md)

### 3. 1 in 7 B2B companies spend more time solving than coordinating

7 days after email 2 · Newsletter

This is the part you can't get from reading the report.

[Read this email](https://brew.new/browse/templates/email/pt1_k97zs5cskrw2fvqqxhnt4vy0ds8e5faa.md)

### 4. Tomorrow. 10am PT. One hour worth showing up for

5 days after email 3 · Newsletter

Most teams feel it. Almost none of them are measuring it.

[Read this email](https://brew.new/browse/templates/email/pt1_k97vha9r5kngrqnfppr25d24ms8e42bd.md)

### 5. New HBR research: the AI mismatch in complex B2B service

112 days after email 4 · Promotion

Why deflection-first AI breaks down when resolution takes three teams and a full account history.

[Read this email](https://brew.new/browse/templates/email/pt1_k97zgzbbxmj6dxa1c8pkr1xk998ex0y4.md)

### 6. Three questions to ask before you buy AI for your service team

27 days after email 5 · Other

From the new HBR Analytic Services briefing paper on AI in complex B2B service.

[Read this email](https://brew.new/browse/templates/email/pt1_k97q111ca4c734bfs64kwthvx18gjpnw.md)

## Related

- [Remix this flow on your brand](https://brew.new/browse/flows/frontapp.com/events)
- [All email flows](https://brew.new/browse/flows.md)