# Fin outperforms every AI Agent for customer service

Canonical: https://brew.new/templates/intercom/fin-outperforms-every-ai-agent-for-customer-service

Brand: intercom.com
Category: product-pitch

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## Email content

Fin

Hi there,

Not all AI Agents are created equal. Most can handle FAQs but fail when it comes to complex, high-stakes customer queries.

Fin is different. It's the

highest performing AI Agent for customer service, already trusted by over 12,000 businesses to deliver faster, more reliable results at scale.

Here’s the proof:

Circle Medical: prescription refills resolved 58% faster, with CSAT up 8%

Nuuly: subscription issues streamlined, cutting agent load 5% and raising CSAT 30%

Mony Group: 70%+ of reward queries resolved, cutting resolution time and effort

On average, Fin resolves 76% of queries and up to 93%. That’s unmatched performance.

Don’t get left behind. See why Fin is the AI Agent leading the way.

Try Fin for free

Best,

Declan Ivory, VP of Customer Support

Declan Ivory

VP of Customer Support

Fin

G2 names Fin a leader in AI Customer Service Agents

G2 names Fin a leader in AI Customer Service Agents

See why customers rate Fin a Leader and Momentum Leader in the AI Customer Support Agents category for Summer 2026.

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Fin © 2026

55 2nd St · San Francisco, CA · 94105

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