# How do American Express, Better Car People, and Witlingo ship…

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Rasa-OnlineEvent-AI-Leaders-Panel-Email-v01a@2x

Hi there,

Most conversations about AI assistants skip over the most important component: the teams behind them.

On October 15th at 11am ET, we're fixing that. Our online panel, Behind the Conversation: Inside the Teams Building Conversational AI, brings together three experts ready to talk about what goes into building AI products that customers actually trust.

You'll hear from:

Mark Johnson, VP of AI Product, Servicing Innovation, American Express

Jim Janovich, SVP Engineering, Better Car People

Lisa Falkson, Conversational AI leader, CxD/UX manager, author, and advisor, Witlingo

Alan Nichol, CTO and Co-founder, Rasa

This is your chance to hear how they structure their teams, how to move faster without cutting corners on security, and how to build the right architecture from the start.

Reserve Your Spot

Can't make it live? Register anyway and we'll send you the recording.

See you there,

The Rasa Team

© 2026, Rasa Technologies Inc. All rights reserved.

Rasa is the only serious solution

for mission-critical conversational AI

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San Francisco, CA 94111

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