# Rasa has been named a Strong Performer in the Forrester Wave™

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Hi there,

Forrester started with a market of more than 650 conversational AI vendors shaped by roughly 15 million contact center agents. From there, this year’s Wave narrowed the field to 14 providers that matter most.

Rasa was named a Strong Performer.

What makes this report worth your time is not only where Rasa landed. It is the lens behind it.

If your team is evaluating this category, the report is worth reading.

What you’ll learn from the report:

How the conversational AI market is evolving for enterprise customer service teams.

Which platform capabilities matter most as customer service AI scales.

How the market is balancing innovation with governance, integration, and long-term fit.

Read the report

Best,

The Rasa Team

© 2026, Rasa Technologies Inc. All rights reserved.

Rasa is the only serious solution

for mission-critical conversational AI

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Rasa Technologies Inc.

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San Francisco, CA 94111

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