# AI agents that go beyond answering questions

Canonical: https://brew.new/templates/stonly/ai-agents-that-go-beyond-answering-questions

Brand: stonly.com
Category: newsletter

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Hi there,

Support teams we talk to have seen their queue split into two layers. On top, the repeat questions that AI handles. Underneath, the complicated work that still takes all of the team's time.

That second layer has been off-limits for AI, because resolving those tickets means following processes and taking action, not just retrieving an answer.

Business Process Agents unlock the ability to automate those tickets. If your team has documented the process, you can launch a BPA to run it.

Join us Thursday for the reveal. Save your spot here.

Best,

Alex

PS. If you can't join, sign up anyway and we'll send over a recording.

Visit our Resource Library or take a look at our Help Center.

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