# How much of your adoption is falling through the gap?

Canonical: https://brew.new/templates/userflow/how-much-of-your-adoption-is-falling-through-the-gap

Brand: userflow.com
Category: newsletter

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## Email content

Userflow

Inside the Product

Ideas, updates, and insights for building experiences users love.

#7 • May 12, 2026

In today’s issue

The Breakthrough • The missing layer between data and action? Found

Pro Tip • Your users know what to do. So why aren't they doing it?

Customer Spotlight • How SPARETECH onboarded 3,000 users across 10 time zones

The Download • What we've been writing about lately

On the Record • Webinar replay: From AI answers to adoption outcomes

The Breakthrough

The missing layer between data and action? Found.

Most teams are working with a gap between their analytics tool and their adoption tool.

You see a drop-off somewhere, but acting on it means switching contexts, pulling in engineering, or hoping the insight doesn't get lost in a backlog.

Product Adoption Insights closes that gap. Track events, build charts, visualize drop-offs, and trigger in-app experiences—all inside Userflow. The behavioral data that used to live somewhere else now powers the flows, nudges, and personalization you're already building.

No extra tools. No engineering backlog. Insight to action, in one place.

See what's new →

Pro Tip

Your users know what to do. So why aren't they doing it?

The gap between knowing and doing is where most products silently lose users. Before you invest in better documentation or a new help center, check whether your in-app guidance is actually getting users to completion—or just getting them to an explanation.

Read more →

Customer Spotlight

How SPARETECH onboarded 3,000 users across 10 time zones

SPARETECH's growth outpaced their onboarding. With 3,000 users to onboard across 10+ time zones, their manual Zoom-based approach was on the verge of breaking their CSM team. With Userflow, they built 14+ flows localized across 14 languages—without engineering involvement. CSM workload dropped dramatically, and onboarding scaled without the chaos.

Check out the full story →

The Download

What we've been writing about lately

Why Your Analytics Tool Can't Fix Your Activation Problem The gap between seeing a drop-off and doing something about it is where momentum dies. Here's how to close it.

Read it →

7 SaaS Onboarding Flows You Should Be Building With AI The highest-impact flows—and why they convert.

Read it →

10 Best User Engagement Strategies for Product Adoption in 2026 From personalized onboarding to AI-powered guidance—what's actually working.

Read it →

From Docs to Embedded Agents: 5 Takeaways on Product Adoption and the Human Touch What the best teams are figuring out about where AI ends and humans begin.

Read it →

On the Record

Webinar replay: From AI answers to adoption outcomes

Most in-app AI stops at the answer. In this 30-minute session, Userflow's CEO, Director of Sales, and Senior PM walk through what it actually looks like when AI goes further—turning "how do I?" moments into guided task completion, and surfacing the friction and high-intent themes that tell you where users are struggling. Worth a watch if you're responsible for onboarding, activation, or retention.

Watch the replay →

Userflow

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