# Your Agent can finish tasks now, not just explain them Canonical: https://brew.new/templates/userflow/your-agent-can-finish-tasks-now-not-just-explain-them Brand: userflow.com Category: newsletter ![Preview of Your Agent can finish tasks now, not just explain them](https://cdn.brew.new/email-preview-f8c202761abc0909-tracking_r57g3arq1gg1pb270sr8mwhcpd8dt2x0-1788998451008.png) ## Email content Userflow Inside the Product Ideas, updates, and insights for building experiences users love. #10 • August 13, 2026 In today’s issue The Breakthrough • Userflow can now finish tasks for your users, not just explain them Pro Tip • Make sure your Agent knows when to hand off Customer Spotlight • How Topic saved 20 hrs/week and cut churn to zero The Download • What we've been writing about lately On the Record • Google Meet's former PM on fixing adoption The Breakthrough Userflow can now finish tasks for your users, not just explain them A lot's changed since you were last in your account. The biggest one: Adoption Agent can now complete a task itself, live, right in front of the user—not just point them to it. Build any multi-step task once, the same way you'd build any flow, with branching so the Agent can pause and ask for clarification, then pick up right where it left off. Users watch it happen on their own screen, with a cancel button in their control the whole time—and every run comes with step-level analytics. See Action Flows in action → Pro Tip Make sure your Agent knows when to hand off Not every request should end at "here's an article." When something truly needs a person, your agent should know to say so. Adoption Agent Handoff opens a one-click path straight into live chat—tracked, source and all—so nothing dead-ends in a canned response. It's one of a few things worth a second look if it's been a while since you were in the product. See how Adoption Agent works → Ryo Chiba, Co-founder, Topic Customer Spotlight How Topic saved 20 hrs/week and cut churn to zero Topic had early traction with their SEO content optimization tool, but the team was burning hours on sales demos just to get customers live. Moving to a self-serve free trial fixed that—but only once onboarding could carry the weight of guiding users to their "aha" moment on their own. Ryo Chiba, Topic's co-founder, said the shift freed up 20 hrs/week the team now puts toward marketing, product, and their existing customers. — Ryo Chiba, Co-founder, Topic Check out the full story → The Download What we've been writing about lately Why Users Don't Trust Your AI Features: 44% of product leaders say trust, not discovery, is the real adoption barrier. 7 Ways AI Can Supercharge Your PLG Strategy: Where AI actually removes onboarding bottlenecks, and where it's just hype. The Userflow MCP Prompt Playbook: What it looks like to query product data straight from Claude or ChatGPT. Mastering Userflow: A practical onboarding guide built from real customer playbooks. On the Record Google Meet's former PM on fixing adoption We partnered with Ramli John, founder of Delight Path, on a new video series: Toughest Moments in Product Adoption. Episode one features Nesrine Changuel, former PM for Delight at Google Meet. When remote work took over overnight, her first move wasn't a feature audit—it was months of conversations with users about how the product made them feel. Watch the episode → Userflow This email was sent to you@example.com. If you don’t want to receive these emails anymore, you can unsubscribe right here, no hard feelings :) The best way to get in touch with us is to send an email to contact@userflow.com © 2026 Userflow Inc, 548 Market St PMB 69598, San Francisco, CA 94104-5401, USA. [Open and remix this design](https://brew.new/templates/userflow/your-agent-can-finish-tasks-now-not-just-explain-them) [Browse email designs](https://brew.new/browse/templates)