# User obstacles and anxieties

Canonical: https://brew.new/templates/userlist/user-obstacles-and-anxieties

Brand: userlist.com
Category: general

![Preview of User obstacles and anxieties](https://cdn.brew.new/email-preview-6c3b503db585e72b-tracking_r57zb5hbxefnh4p6bqdc3vf6mn8ghjag-1792286485516.png)

## Email content

User obstacles and anxieties

Day 159. Clarity: achieved.

I did something I had not done before: I asked users what was stopping them. Not what features they wanted, but what was in the way.

The answers were specific and uncomfortable. Several mentioned complexity. Two mentioned trust. One mentioned timing. None of these are answers I would have guessed.

All are now addressed in my onboarding.

The sacred document explains the methodology.

How to Address User Obstacles and Anxieties in Onboarding Emails →

On Mars, obstacles are not acknowledged. Users are expected to persist.

Field Researcher Zorblax,

Mars Division.

You're receiving this message as a subscriber at Userlist. If you prefer to not receive these messages anymore, feel free to unsubscribe. Our postal address is Userlist, Inc., 6595 Roswell Road, STE G2130, 30328 Atlanta, GA, United States.

Sent with love via Userlist.

[Open and remix this design](https://brew.new/templates/userlist/user-obstacles-and-anxieties)

[Browse email designs](https://brew.new/browse/templates)