# Build an agentic service plan on your time

Canonical: https://brew.new/templates/zendesk/build-an-agentic-service-plan-on-your-time

Brand: zendesk.com
Category: newsletter

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AI Masterclass 2026

Unlock on-demand access to AI Masterclass

AI Masterclass is a hands-on virtual session offering practical guidance for service leaders ready to operationalize agentic AI, available any time, anywhere.

Choose the track that fits your role:

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CX Leaders

Walk away with a readiness scorecard, prioritized gap list, and a practical operating and improvement plan.

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IT Leaders

Walk away with an AI readiness assessment and a practical IT service roadmap tied to measurable outcomes like MTTR, deflection, and cost-per-resolution.

The content hub also features best practice videos, customer stories, and Zendesk demos to go deeper at your own pace.

Dive in today

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