# Now on demand: Specialized Agents in action

Canonical: https://brew.new/templates/zendesk/now-on-demand-specialized-agents-in-action

Brand: zendesk.com
Category: general

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What's New

Hi there,

AI built for your business. Ready to watch on demand.

Catch the latest What’s New at Zendesk session to see how Custom Agents apply your processes, policies, knowledge, and systems to get real work done.

In this 45-minute recording, you’ll explore:

Practical tips to design, guide, and improve AI agents

Custom Agents in action across business workflows

Industry Agents built for high-value retail moments

The latest Zendesk innovations, including Forethought AI Agents by Zendesk

Get the product walkthrough and expert answers from the session’s Q&A, whenever it works for you.

Watch on-demand

The Zendesk team

© 2026 Zendesk, Inc..

181 Fremont St. San Francisco, CA 94105

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