# See how NOBULL leverages AI as a revenue engine

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NOBULL agents can now focus on high value interactions

NOBULL agents can now focus on high value interactions

Hi,

NOBULL, a 200 person fast-growing athletic footwear brand, turned to Zendesk AI to scale customer support without sacrificing quality. By deflecting nearly 50 percent of chat inquiries and 30 percent of overall contacts, NOBULL agents can now focus on high-value interactions that drive revenue. Unlike many brands that see automation hurt satisfaction, the Boston, MA-based NOBULL kept CSAT near best-in-class levels.

90–91%

AI agent CSAT

50%

AI resolution rate in chat channel

49%

YoY decrease in new tickets

30%

AI resolution rate across all channels

Discover more here about how NOBULL scaled their support with Zendesk AI and how your company as well.

Read their story

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