# Zendesk deep dive on-demand: bring proactive AI assistance to your…

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Hi there,

Watch the on-demand Zendesk Deep Dive: Bring proactive AI assistance to your teams with Copilot. In this 60-minute virtual session, product experts show how Copilot turns insights into action to improve service operations.

You’ll see how Admin Copilot finds opportunities, surfaces recommendations, and takes action, while Procedure Builder powers next-best actions for agents. Together, these features create a continuous learning loop that improves over time. The recording also includes the live Q&A with product experts.

Register to watch

What you'll learn:

Build and improve procedures in minutes with Procedure Builder using past tickets and knowledge

Use Admin Copilot to identify gaps, surface recommendations, and take action

Turn insights into real-time guidance that improves agent performance

See these features in action and hear answers from product experts in the live Q&A.

The Zendesk team

181 Fremont Street, 17th Floor, San Francisco CA 94105

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