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The Retention Issue — 3 stories shaping customer engagement this month
Hi Philip,
Most AI conversations stay at the strategy level.
This one goes deeper.
Next week, we're demoing exactly what
AI-powered personalization
looks like in practice—from campaign logic to the
customer experience on the other end. Three use
cases across BrazeAI™, demonstrated live, with a
real customer walking us through one of them.
Register
What we're showing live on May 20
Operator
USE CASE 1: Operator™
Holly Jacobson from Cleo walks through how
her team used the Operator to deliver
tailored onboarding messaging across a
highly diverse user base—and what it meant
for early engagement.
Agent Console
USE CASE 2: Agent Console™
See how AI agents handle natural-language
SMS replies and complete complex actions
(like order updates) directly in the
conversation, without channel-switching.
Decisioning Studio
USE CASE 3: Decisioning Studio™
A look at how teams use AI decisioning to
run smarter reactivation and winback
campaigns, with AI picking the right
moment and message for each user.
Register
After the session wraps, we'll open the floor
for 30 minutes of live Q&A.
braze
63 Madison Avenue
New York, NY
10016
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