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May 12, 2026

5 automations to keep your payments on track

Late payments don't just hurt cash flow — they create interruptions for your team. Someone has to track what's overdue, draft the reminder, and somehow avoid making the customer feel bad about it. It's tedious, awkward, and almost entirely unnecessary.

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The right automations handle most of this quietly in the background. Here are five worth setting up:

Send payment reminders — Notify customers automatically before payments are due so nothing catches them off guard.

Offer flexible payment options — Give buyers the option of payment plans or recurring subscriptions so it's easier to commit and stay on track.

Handle failed payments automatically — Trigger a follow-up sequence when a payment fails so customers can update their payment method without your team getting involved.

Update expiring payment methods — Notify customers before their card expires to avoid interruptions before they happen.

Automate follow-up tasks — Automate prompts to your billing team to reach out to any account that hits a certain number of days overdue.

Want to learn more about how automation can improve your payment processes? Book a call with our team.

"We bought Ontraport originally to replace a full-time employee who was retiring. She had managed the billing and customer service. Using Ontraport, we were able to automate subscription enrollment, recurring payments, dunning and failed payment notifications and, ultimately, to turn on or off access to our offering."

— Josh O.

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Ontraport Inc.

440 N Barranca Ave #6884

Covina, California 91723