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What Rental Owners Expect from Property Managers in 2026
5 Factors Owners Use to Measure Value (and Where You Can Improve)
Hi John,
What do rental owners actually evaluate you on when they decide to stay, switch, or refer?
Buildium’s 2026 Rental Owners’ Survey of 300 small-portfolio owners breaks it down, and the results are eye-opening: Only 23% say their property manager delivers excellent value today.
In the
full post, you’ll learn about the 5 factors that owners use to judge performance:
Tenant outcomes
Maintenance execution
Responsiveness
Financial stewardship
Transparent reporting
Get Owner Research
Happy reading!
Robin Young
Senior Researcher, Buildium
Buildium
How rental owners evaluate a property manager's performance in 2026
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53 State St. #3802 Boston, MA 02109
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