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buildium.com · newsletter
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Buildium
Hi John,
The leasing process often comes down to deciding where automation makes sense versus where it’s better to stay hands-on.
A lot of it comes down to separating routine steps — like scheduling or first responses — from the points where judgment matters more, like reviewing an application that isn’t clear-cut or working through a lease decision.
Finding that balance can make things run more smoothly without creating unnecessary risk or missing the right applicants.
There’s a breakdown that walks through how that plays out from inquiry through move-in — you can take a look here.
If you’ve made any changes to how you handle that split, curious what’s worked in practice.
— Tony
Buildium
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