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Flexport
Webinar
Webinar
CAPE EXPLAINED
Refunds, Common Issues & Next Steps for Importers
Wednesday, June 3 | 9:00 am PT / 12:00 pm ET
Save Your Spot
CBP launched Phase 1 of its CAPE program on April 20, 2026, giving importers a new path to consolidate refund requests for IEEPA duties through ACE. But with a phased rollout and evolving guidance, there’s a lot to keep track of and errors in submission can cost you.
In this webinar, the Flexport team will walk you through the refund cadence, highlight the most common errors we’re seeing in early submissions, and answer the questions we’re hearing most from customers. Flexport’s CAPE acceptance rate stands at 99%, compared to an industry average of 68% and we’ll show you exactly how to get it right.
Whether you have eligible entries in Phase 1 or are preparing for future phases, this session will help you understand the process and take the right steps.
Our Presenters
Brian Chapman
Senior Trade Advisory Associate,
Flexport
Calum Coulter
Senior Trade Advisory Associate,
Flexport
Webinar
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