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The Invisible Line Item in B2B Customer Ops | Webinar: June 3 at 10am PT
The webinar is Wednesday, June 3 at 10am PT.
You can read the Coordination Tax report at research.front.com — the 3:1 ratio, the AI failures, the retention data. But there's one part of this conversation that doesn't translate to a PDF.
Save your spot for Wednesday →
1 in 7 companies in the study spend more time solving than coordinating. They're not in easier industries. They didn't add headcount. What separates them is a set of operational choices — and Dan O'Connell and Adrian Swinscoe are going to spend the most time on Wednesday unpacking exactly what those are.
That's the part worth showing up live for. Not the stats — the leadership implications behind them, from two people who've spent their careers in this work.
Register before Wednesday
Front, 1 Montgomery Street, Floor 13, San Francisco, CA 94104
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