User obstacles and anxieties

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and template URLs\n- [Brew.new developer resources](https://brew.new/developers): API docs, OpenAPI spec, authentication, webhooks, MCP\n- [OpenAPI specification](https://brew.new/openapi.json): Public API v1 contract (JSON)\n- [Documentation](https://docs.brew.new): Product and API guides\n- [Homepage](https://brew.new/): What Brew.new is\n"}] 41:["$","$3",null,{"fallback":null,"children":[["$","$L58",null,{}],["$","$L59",null,{}],["$","$L5b",null,{}]]}] 5c:o129f,44:["$","$L5d",null,{"loading":[["$","div","l",{"className":"flex w-full flex-col bg-cream dark:bg-background","role":"status","aria-busy":true,"aria-label":"Loading","children":["$","div",null,{"aria-hidden":"true","children":["$","section",null,{"id":"$undefined","className":"relative w-full px-6 lg:px-10 py-12 md:py-16 pt-32 pb-12 md:pt-40 md:pb-16","children":[null,["$","div",null,{"className":"mx-auto w-full max-w-6xl","children":[["$","div",null,{"className":"mx-auto flex w-full flex-col gap-5 items-start 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User obstacles and anxieties

Day 159. Clarity: achieved.

I did something I had not done before: I asked users what was stopping them. Not what features they wanted, but what was in the way.

The answers were specific and uncomfortable. Several mentioned complexity. Two mentioned trust. One mentioned timing. None of these are answers I would have guessed.

All are now addressed in my onboarding.

The sacred document explains the methodology.

How to Address User Obstacles and Anxieties in Onboarding Emails →

On Mars, obstacles are not acknowledged. Users are expected to persist.

Field Researcher Zorblax,
Mars Division.

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